Drop-in Centre


Youth Concern’s primary service is our Young people’s Drop-in Centre, the Uptown Coffee Bar, which is located on Whitehill Lane, next to Whitehill Doctors surgery. The Drop-in Centre is for young people aged 13-19 or up to 25 with an identified need. It’s open Tuesday til Friday 12pm-6pm and is staffed by experienced staff and a team of volunteers.

We welcome any young person into the Drop-in. You may be a young person who wants to find somewhere free to hang out and chill with your mates. The Drop-in is a friendly, relaxed space with a pool table, free internet access, a big screen for films or Wii, X-box or play station games.

You are also welcome to use our Music Studio and you can find out more about this on the Music Studio page. Young people are telling us that it’s a great place to try out Music Production for the first time, and lots of young people are coming in to compose and record their own tracks or instrumentals.

So why not, give it a go, and see if you get hooked?

The Drop-in is also somewhere you can access information, guidance or support too. Paul, our Connexions Worker and Steve, our Drop-in lead youth worker are always on hand to listen to any problem you may have and look at your options and help point you in the right direction. You might have a housing or benefits problem; you may want some support with an issue at home or at school or you might be worried that you are have a drugs or alcohol issue. We will keep what you tell us in the strictest of confidence unless you or someone else is at serious risk of serious harm.

We can offer practical help too. We feel its best to help you find the answers to your own issues rather than thinking we know best and we want to support you to deal with it when you can. But if you need it, we will go to the Council with you if you are homeless and advocate on your behalf or attend court with you if needs be. If you have a difficulty that needs more specialist support we can assist you in finding the right person to speak to.

Also, you can access counselling through the Drop-in. Paul is the best person to speak to. More info about the counselling service is available on the Counselling page.

We are always interested to hear what you think about the Uptown Coffee Bar, our staff and facilities so that we can keep up to date with what you need and feel. So when you have a minute, take our quick survey to let us know how we are doing.

Click here to take survey

Next: Guidance and Support